Service User Survey | Nova Scotia Family Law

1. Tell us how you learned about the NS Family Law website (Please check all that apply)

Social media (for example, Facebook or Twitter)

Poster or brochure

Word of mouth

Referral by the court

Referral by a community agency

Internet link

Other, please specify:

2. What kind of family law information were you looking for? (Please check all that apply)

Separation or Divorce

Parenting Arrangements (Decision-making Responsibility or Parenting Time)

Child Support

Spousal Support

Finding a lawyer

Family court forms

General family law questions

Other, please specify:

3. Please rate our service:

Please rate the following statements

Questions	Strongly Agree	Agree	Neutral/Unsure	Disagree	Strongly Disagree
It was easy for me to find the court forms I needed.	Strongly Agree	Agree	Neutral/Unsure	Disagree	Strongly Disagree
The information on the website was helpful in answering my questions.	Strongly Agree	Agree	Neutral/Unsure	Disagree	Strongly Disagree
This website is a convenient way for me to get family law information.	Strongly Agree	Agree	Neutral/Unsure	Disagree	Strongly Disagree
The way the website was organized made sense.	Strongly Agree	Agree	Neutral/Unsure	Disagree	Strongly Disagree
I found the interactive forms easy to complete.	Strongly Agree	Agree	Neutral/Unsure	Disagree	Strongly Disagree
I was able to find the information I needed.	Strongly Agree	Agree	Neutral/Unsure	Disagree	Strongly Disagree
I found the website frustrating or hard to use at some point.	Strongly Agree	Agree	Neutral/Unsure	Disagree	Strongly Disagree
I was completely satisfied in using the website.	Strongly Agree	Agree	Neutral/Unsure	Disagree	Strongly Disagree
My knowledge of family justice matters has improved after spending time on this website.	Strongly Agree	Agree	Neutral/Unsure	Disagree	Strongly Disagree
After using this website, I know more about other services to help me with my family law issue.	Strongly Agree	Agree	Neutral/Unsure	Disagree	Strongly Disagree
I am more confident that I have the needed information to deal with my case after spending time on this website.	Strongly Agree	Agree	Neutral/Unsure	Disagree	Strongly Disagree
The information on the website helped me to resolve some or all of my family law issues without starting, or continuing in, the court process.	Strongly Agree	Agree	Neutral/Unsure	Disagree	Strongly Disagree
The information on this website helped me to better understand the family justice system and its related services.	Strongly Agree	Agree	Neutral/Unsure	Disagree	Strongly Disagree
The website helped me learn different ways of resolving conflict with respect to my family law issues.	Strongly Agree	Agree	Neutral/Unsure	Disagree	Strongly Disagree
The website recognizes that families may have different backgrounds and experiences (for example, the materials showed diverse families).	Strongly Agree	Agree	Neutral/Unsure	Disagree	Strongly Disagree

Additional comments about our service

4. What, if anything, would you change or add to this website?

6. Did the information on this website help you resolve your family law issues without having to start, or continue in, the court process?

Yes

No

Some issues, but not all

Please explain

Tell us about yourself:

15. Please estimate the amount you have paid in legal fees to this point (for legal advice, or for a lawyer to work on your case)

$0

$1000 or less

$1001 to $5,000

$5,001 to $10,000

$10,001 to $20,000

$20,001 to $30,000

$30,001 or more

Don't know

16. How would you rate the level of conflict between you and the other party on the case?

Low conflict – agree on all or most issues

Medium conflict – agree only on some issues

High conflict – disagree on all or most issues

Prefer not to say

17. Do you have any additional comments or suggestions you wish to share with us?

Thank you for providing us with your feedback! Your suggestions are important to us.